TML Wiki. Internal knowledge system for Lisbon’s public transport.
Services
Information Architecture
UX Design
UI Design
Design System
Accessibility Design
Frontend Development
Deliverables
Deployed Web App
Design System
Information Architecture Map
Figma Source Files
Engagement
TML Intranet is the internal knowledge platform for Lisbon's public transport operator.
We designed it as an internal wiki and intranet, covering information architecture, a design system, and accessibility design. Internal teams needed to find operational information quickly, including in time-sensitive situations – and the structure now supports that under real operational pressure. Development by Push.
Homepage for Navegante Card Categories
The wiki's homepage groups Navegante cards, passes, discounts, and forms into one menu for TML's internal teams. Recently-visited shortcuts and an expandable category list keep low-traffic topics reachable without crowding the menu.
Secure Login and Predictive Search
Internal staff sign in with a company email and password before reaching the wiki's mobile search. Autocomplete suggests full queries such as buying a pass for kids or for pensioners as the user types.
Wiki Articles with Attached Pass Forms
Each pass entry combines FAQ-style guidance with a downloadable form. Content shows an update date and a Requerimento tag so staff know an application step is required.
If your internal teams lose time hunting for operational answers – especially when it's urgent – an intranet built around how they actually search fixes that. Tell us about your knowledge chaos.
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